ECU360: Simplifying the world

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In the fast-paced world of logistics, where efficiency and innovation are paramount, the world’s no.1 LCL consolidator, ECU Worldwide’s cutting-edge digital logistics tool, ECU360, stands as a game-changer.

Redefining global cargo movement by driving efficiency, empowering businesses, and enabling seamless global operations, ECU360 transforms manual, time-intensive processes into seamless digital workflows. It has redefined how businesses approach supply chain management.

ECU360 – the logistics tool of choice

Offering instant quotes, quick booking, and real-time tracking, ECU360 empowers businesses with unparalleled visibility, predictability, and control. With continuous upgrades like enhanced trucking options, door-to-door Request For Quotation (RFQ) capabilities, sailing schedule access with performance tracking, tariff downloads, and automated distribution powered by Robotic Process Automation (RPA), door-to-door delivery in over 50 markets, Enhanced shipping and trucking instructions now offer a seamless, end-to-end solution for cargo movement across 180 countries and 2,400 trade lanes.

Driving Efficiency and Innovation

2024 saw some new upgrades, with a redesigned, intuitive user interface—refined through regular feedback— that further increased usability, complemented by an inbuilt help guide. Application Programming Interface (API) and Electronic Data Interchange (EDI) connectivity ensure smooth integration, while robust cloud technology guarantees uninterrupted service. Personalization, powered by advanced data science and heatmap analysis, tailors the experience to individual users, while responsive customer support ensures a swift average response time of under 60 minutes. Further, multifactor authentication enhances security and offers peace of mind to customers.

This year, new features were added to improve the ease of global cargo movements, especially in key markets, a move sure to enhance customer delight.

Enhanced Trucking Options in the USA:

Customers can now choose from a diverse range of U.S. truckers for door-to-door moves, selecting based on price, transit times, or ratings. This feature enhances flexibility and transparency, empowering customers with better control over their logistics operations.

Up to 25% reduced cost with ECU360:

An expanded carrier network with more partners onboarded ensures competitive rates across all products. Enjoy seamless, reliable deliveries with up to 25% reduced cost on first-mile and last-mile moves.

Effortless Trucking Instructions:

 Customers can submit trucking instructions online by specifying locations, expected dates/times, and contact details for ECU360 to manage. This feature extends port-to-port cargo services to the final delivery door, simplifying logistics for users.

Door-to-Door RFQ Capability:

With door-to-door services available in over 50 countries, ECU360 now offers an enhanced RFQ capability. This feature enables customizable, competitive pricing with faster turnaround times, helping customers expand globally and secure business opportunities more efficiently.

Technical Upgrades for Faster Processing:

Processing is now 25% faster, delivering a smoother and more efficient experience for ECU360 users and ensuring quick operations.

TnT Subscription for Enhanced Shipment Visibility:

Customers can now subscribe to Track and Trace (TnT) updates while creating bookings or submitting instructions, receiving email notifications at every milestone. This feature ensures real-time shipment visibility, keeping customers informed and confident at every step of their journey.

Sailing Schedule for Seamless Planning:

Customers can now access detailed schedule visibility, which provides precise cargo timelines for every shipment leg and destination availability. This feature enhances planning accuracy and fosters reliability and trust throughout the shipping journey by providing insights into historical schedule performance.

With these advancements, ECU360 continues to empower businesses with innovative solutions, redefining logistics for a faster, smarter, and more secure future. With its comprehensive feature set, customer-focused design, cutting-edge technology, and relentless innovation, ECU360 has earned its place as the go-to logistics solution for businesses aiming to optimize their supply chains.

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