Gati Air: Taking flight and delivering smiles

Air freight operations not just in India but around the world have been constrained and seen a decline owing to the COVID-19 outbreak and lockdowns in numerous countries to prevent and contain it. However, now with the restrictions slowly easing out, air freight operations are gradually resuming and the situation is getting better.

For any business opting for air freight, the main consideration has always been safe, swift and timely deliveries at the right price. And for over two decades now, Gati has been providing just that, with the added advantage of its unmatched network across the country. So during challenging times like these, a reliable service like Gati Air is definitely one of the most viable choices.

A network like no other

Gati Air has a prominent presence through Gati Air Transit Centers / Air Operating Centers at 34 airports across India and it covers 100% of India’s commercial airports. Customers also benefit from the direct delivery service that is offered from the airport to all metro locations within a 50 km range.

What’s more, Gati’s largest express distribution network that covers over 19800 PIN Codes and spans 735 districts in India ensures complements the air freight network, so customers can ship their cargo anywhere in India.

“I think what truly sets Gati Air apart is that we can transport cargo literally anywhere across India. On one hand we have our network and strategic alliance with airlines, and on the other we have our surface distribution excellence and capabilities. Together, our services are unparalleled. And now as an Allcargo company, we have moved a notch higher. Connectivity now extends to 160 countries across the world and we can also offer services right from NVOCC and Container Freight Stations to Warehousing Solutions, Logistics Parks and Project Logistics. So our Gati Air customers can explore so much more”, says Mandar Babre, Chief Business Development Officer, Gati.

No matter what the size or type of the cargo is, for a number of industries that include pharmaceuticals, electronics, e-commerce, consumer goods, consumer durables, and others, Gati Air is perfect to ensure deliveries safely and on-time. Especially for loads of more than 5 kg, Gati Air has the specialised expertise and delivery capabilities that make it a preferred partner for customers.

Be it direct deliveries within metros or deliveries to hubs and warehouses in the hinterlands, the unique synergies of Gati Air and Gati’s express distribution make for a formidable combination.

Strategic advantages and customised services

In recent times, Gati Air has proved its commitment to customer-centricity, yet again. Understanding customers’ requirements and committing to serve them better, it has forged a strategic alliance with one of India’s largest air carriers to offer more than 1500 departures a day.

Not only does this allow Gati Air to offer on-time assured deliveries within 12, 24, and 48 hours and next-day delivery to more than 90 locations, it gives customers the flexibility to choose from multiple departures and plan a schedule that best suits their business needs.

Setting Gati Air apart from competition is the assurance of safe and on-time deliveries not just in the metro cities, but anywhere across the country. Banking on its domestic network par excellence, Gati Air offers multimodal deliveries to satellite cities and townships, essentially offering a one-stop solution to transporting cargo from any destination to another in the country.

Zero damage through continuous improvement and operational excellence, zero offloading owing to the strategic alliance, assured space in prime morning flights, hand carry service when needed for SOS requirements, and need-best direct connections available from the airport to the customer’s premises are just some of the benefits and value additions that come with having Gati Air as an air freight partner.

With products like Premium Air and Premium Plus designed to align with customer needs, and IATA certified and skilled resources to handle even Dangerous Goods (DG) cargo with utmost safety and security, Gati Air truly eases out the complexities of cargo transportation via air freight.

While air freight is a much faster way of transporting cargo, its higher price often poses reasonable concerns for businesses. But Gati Air’s competitive pricing, ability to deliver anywhere in India and guarantee of excellence have seen numerous customers explore services, come back with repeat business and consistently choose Gati Air over other service providers.

The convenience of end-to-end services

When it comes to offering air freight services that customers can reply on, it can only be made possible by impeccable operational planning and execution.

And what makes it possible for Gati Air to deliver on its promise of end-to-end services, is the expertise at each stage of operations.

Consolidating shipments in feeder vehicles, sorting the cargo port-wise, weighing it, packaging it and generating packaging slips, preparing the airway bill, scanning, re-weighing, offloading; and the cargo is finally on its way. Once it reaches the receiving airport, checking documentation, inspecting goods for damage or pilferage, cargo clearance, security clearance, de-consolidation as per delivery requirements; all of this is taken care of before the cargo reaches its desired destination.

Of course it’s a lot of work and sure it can get confusing. That’s why it’s best to leave it to the experts at Gati Air!

Bolstered by technology and customer support

In today’s day and age, it is not enough to rely only on experts. To keep pace with changing times and meet customers’ constantly increasing expectations, integrating modern, sophisticated digital tools and technologies is more a requirement than an option or choice. Right from reducing human error, eliminating mundane routine tasks and optimising operations, technology plays an important role in streamlining operations and business supply chains.

That’s exactly why Gati Air too, is bolstered by state-of-the-art technology. Three Metric Monitoring dashboards are available at all operating units, for real-time monitoring of remote locations with same day Electronic POD visibility through API integration and online tracking. Remote delegation of pick-ups to the concerned area associates helps ensure faster pick-up times. Since all applications are linked with central data servers, the security and integrity of data is never compromised. All GATI-KWE Distribution centers are networked via GEMS (Gati Enterprise Management System), which results into faster, more efficient data exchange and coordination that eventually translates into better customer service.

A 24×7 customer support centre, always going the extra mile for emergency and time-sensitive cargo transportation requirements, holding monthly customer meetings to understand customer needs and constantly improving to serve them better, is what keeps Gati Air flying high to success.