Highlights of Allcargo NVOCC services in India

Staying ahead in the NVOCC business Allcargo’s Non Vessel Owning Common Carrier (NVOCC) services are backed by the most contemporary processes and state-of-the-art systems, and run by well-trained professionals to ensure the highest standards of multi-modal transport services. The company’s nationwide presence is supported by owned CFS-ICDs. These have propelled the company to the top leagues of the ocean freight consolidation business.

With a globally distributed network of more than 300 owned offices in over 160 countries, Allcargo is the global leader in LCL consolidation. This, along with a bouquet of diversified services and customs clearance solutions, adds to the strengths of its NVOCC division. Over the years, the company has built strong capabilities in servicing NVOCC clients across the four regions of India, each with its distinctive and powerful capabilities.

In the eastern region, the Kolkata NVOCC has evolved over the past two decades into a gateway for the emerging North East market, and helping expand India’s trade relations with neighbouring countries such as Bhutan, Myanmar, Nepal and Bangladesh. It works closely with the company’s Kolkata CFS, and has successfully tapped into the eastern markets. This NVOCC division provides Indo-Bangladesh on-road services, as well. Since Kolkata has a river port unlike other ports in India, the Kolkata NVOCC has also helped build a logistics network for customers across the extended hinterland markets.

Allcargo’s Delhi office caters to customers in the northern region. To service more customers at their doorstep, the Delhi NVOCC division has deployed ‘Resident Representatives’ in the nearby tier-II cities, Jalandhar and Jodhpur.

Allcargo’s JV with Container Corporation of India (CONCOR) helps distinguish its services from other players in the region. Being a CONCOR partner, especially for the Inland Container Depots (ICD) at Dadri on the outskirts of the Delhi-National Capital Region, Allcargo delivers a huge advantage for clients. Considering its location in the hinterland, connectivity to the port is a crucial aspect which becomes easier with CONCOR coming in the picture.

With the NVOCC and Dadri ICD teams working together to address the larger needs of clients, Allcargo is now the only consolidated player in Dadri servicing export as well as import cargo. Going a step further, the domestic warehousing services of Avvashya CCI are also being offered to customers along with the NVOCC services.

In the western region, Mumbai’s Jawaharlal Nehru Port Trust (JNPT) handles the maximum containers of Export-Import (EXIM) cargo in India, and this makes Allcargo’s Mumbai NVOCC a preferred partner in the region, operating 68-70 trade lanes, of which 55 operate on a weekly basis. ECU’s global network of owned offices further gives Allcargo an edge compared to the competitors. With Mumbai as the gateway, the NVOCC handles large volumes of cargo from the hinterland, through multi-city consolidation services.

The Mumbai NVOCC also specialises in carrying Dangerous Goods (DG) cargo, comprising 5-7 percent of the shipments handled — the highest in the business (the average is 2-3 percent of DG cargo for most other operators). DG cargo customers are serviced through a specialised desk, manned by certified experts. In addition, a 20-member customer service desk works around the clock to address client queries.

The Chennai NVOCC has successfully brought down overall transit time by nearly a week between Allcargo’s Dadri ICD in the northern hinterland to markets in India’s southern region through the Chennai CFS. Equipped with an International Transhipment Hub facility and an uninterrupted Customs clearance process, the Chennai CFS runs 24×7 and serves as a perfect gateway to South Asian markets.

With its network of branch offices that extensively cover the southern region, Chennai NVOCC offers services that benefit a host of Asian manufacturers operating out of the landlocked areas in North India. Working together with the Chennai CFS, Allcargo’s southern NVOCC has been clocking high volumes of cargo. Importantly, it serves as a crucial partner for movement of cargo from China and the Far East to the hinterlands of India.